Job Description

Back Of House Director (Previous CFA Director)

A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Director's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow.

Responsibilities:

• Leadership: Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
• Food Preparation and Production: Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
• Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste, food cost and labor. As well as optimizing productivity Key Performance Indicators.
• Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
• Menu Development and Innovation: Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
• Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
• Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
• Collaboration: Work closely with FOH staff, including the management team and FOH team members, to ensure seamless coordination and exceptional guest experiences.
• Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
• Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.

Requirements:

• Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
• Strong knowledge of kitchen operations, food preparation techniques and food safety practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team in a fast-paced environment.
• Proficiency in inventory management, cost control and kitchen organization.
• Flexibility to work varied shifts, including weekends and holidays.
• Familiarity with Chick-fil-A's brand and values is desirable.
• Relevant culinary certifications or education is a plus, but not always required.

Compensation/Benefits:

• Competitive Pay - $25-28/hr
• Bonus opportunities
• Health, dental, vision insurance contributions for active participants
• Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
• Career advancement opportunities
• Stipend
• Closed on Sundays
• Overtime possible
• A fun work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• 401k Matching
• Life Insurance
• Paid Time Off
• Leadership Development Program
• Future Opportunities with Chick-fil-A Inc

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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