Job Description

Summary / Job Purpose

Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared and on a timely manner.

Requirements

Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
Processes guests' orders and ensures all items are prepared properly and in a timely manner.
Communicated with host/hostess, busser, and kitchen staff to ensure guest satisfaction with the food and service.
Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
Clears and resets table ad the end of each course or upon completion of the meal.
Prepares guest checks that itemize and total meal costs and sales tax
Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws
Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State, and Local laws.
Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently mait=ntains a neat, organized and clean workspace and uniform.
Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
May serve as a cashier
Performs other duties as assigned.

Best Western Plus

Job Tags

Local area,

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