Call Center Customer Service Job at ABM Industries, Chicago, IL

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  • ABM Industries
  • Chicago, IL

Job Description

**Overview**

The Parking Cashier is responsible for cash and electronic transactions with parking customers.

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits ( | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications:**

Must be 18 years of age or older

No high school diploma, GED or college degree required

No experience required; on-the-job training provided

**Preferred Qualifications:**

One (1) year of similar experience preferred

**Responsibilities:**

Approach and greets all customers in a friendly, professional manner

Use respectful communication to assist guests with their questions, problems, and concern

Relay customer concerns and/or information to shift lead or Operations Manager as necessary

Is quick and responsive to provide excellent customer service

Follow all company procedures and complies with all safety regulations

Issue and/or collect visitor parking tickets

Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change

Complete lost ticket forms when original tickets cannot be located

Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer

Perform revenue drops following specific location procedures

Maintain a clean, orderly, and safe work area

Answer telephone in a prompt and courteous manner, when required

Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead

Communicate professionally at all times with guests, client, and teammates

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

REQNUMBER: 100140

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

ABM Industries

Job Tags

Immediate start, Shift work,

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