Charity Support Representative CSR Job at Envision Executives, Fort Worth, TX

Y082U0dOSk1jSzBvQnhMYktvWHZHaWZaL2c9PQ==
  • Envision Executives
  • Fort Worth, TX

Job Description

Job Description

Job Description

We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public! 

The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives and Managers are genuinely excited to help customers. They’re outgoing, engaging, patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. This is a social role type someone who loves to talk to people!! 

CSR Responsibilities! 
  • Identify and assess donors’ needs to achieve satisfaction
  • Generate fundraising donations and leads 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines 
  • Take the extra mile to engage donors and educate on behalf of the charity!
CSR Skills We Love! 
  • Proven customer support experience or experience as a client service representative
  • Philanthropy experience, charity experience or any form of helping others!
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

 

Powered by JazzHR

QK3J37k0xQ

Job Tags

Similar Jobs

Clean Harbors

Tank Inspector $5K Sign on Bonus! Job at Clean Harbors

 ...priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times; Perform VIPK inspections [visual, internal, pressure, leakage]; Timely and accurate completion of all required paperwork; Assist with other repairs... 

INDRA AIR TRAFFIC INC

Electronic Assembler ll Job at INDRA AIR TRAFFIC INC

 ...and equipment to assemble parts, pieces, modules, and/or components to required specifications for Navigation Aides, Surveillance Radios, and other Products as required. DUTIES & RESPONSIBILITIES: Before Assembly Ensure work-station is in proper working order... 

Markgraf Consulting

Lead SAP Basis Consultant Job at Markgraf Consulting

 ...SAP Basis Architect - Job ResponsibilitiesMarkgraf Consulting is hiring an SAP Basis Architect whose primary duty will be to help us build a hosted SAP practice on a technical level. An ideal candidate will have the following skills:8+ years experience in SAP architecture... 

Optum

Sterile Compounding Pharmacy Technician - Miramar, FL Job at Optum

 ...outcomes by connecting people with the care, pharmacy benefits, data, and resources they need...  ...Responsibilities: Perform sterile compounding according to company policy and...  ...higher) Active and unrestricted Pharmacy Technician License in the state of Florida OR the... 

Bellows Plumbing, Heating, Cooling & Electrical

Sales Associate (Lead Generator FT or PT) Job at Bellows Plumbing, Heating, Cooling & Electrical

 ...We are looking for a highly motivated individual that can generate in home sales leads among our three Costco install categories: HVAC, Generators, Water Treatment. This position offers reasonably flexible scheduling and the opportunity to make great income. Compensation...