Job Description

Job Description

Job Description

Our mission

To inspire kids to believe in themselves.

Who we are

As the North American leader in children’s programming, Pedalheads is a $35 million organization headquartered in Vancouver, Canada who has taught foundational bike, swim, and sport skills to more than a million children. Founded by award-winning entrepreneur Claudia Sjoberg, Pedalheads has experienced rapid growth and demand for its world-class children’s camp programming. Operations now span across Canada and the United States with new markets that include Boston, Los Angeles, and Washington DC. Check us out at

Growth

Pedalheads has 300+ locations in 40+ cities with 3000+ amazing staff who get to teach 80,000+ children every year. Pedalheads is constantly growing while maintaining a “love what you do” culture with considerable flexibility and opportunity for professional growth.

Culture

Our people consistently attribute their love of working at Pedalheads to the culture and team. We’re passionate about creating a supportive, energizing team environment with fun, friendly and driven people.

Opportunity

We are truly known for developing our people and teams to their highest potential in a way that builds skills and confidence for life. Our progressive, collaborative culture and ambitious North American expansion plans translate into all kinds of career growth and development opportunities.

Purpose

Learn how to operate at the highest standards of excellence through our industry-leading programs, while doing work that has meaning. By teaching fundamental skills, building confidence and igniting their sense of adventure, we can forever impact the life of a child. Pedalheads also offers a generous bursary program and give back program through annual social giving.

The Role

City Manager, Chicago

Pedalheads is looking for a full-time City Manager for our Chicago region. With a target of 21 locations in Chicagoland for 2025, this role calls for an ambitious, entrepreneurial and tenacious leader. As a local to Chicago, you are someone who has a personal familiarity of the city’s neighborhoods, school system and children’s programming. Experienced in multi-location operations, you excel at energizing teams, engaging parents and children alike and growing a fiscally and socially responsible business.

Your Responsibilities

In addition to sharing your ideas on how we can grow, learn and build in this role, you’ll also be:

• Research and develop recommendations for expansion to new neighborhoods within the region
• Prospect, tour and negotiate sites by working with school districts, parks departments, church organizations, etc.
• Seek partnership opportunities with local businesses, community centers and others to promote registrations and hiring initiatives
• Be a market expert and provide information that can help the Pedalheads marketing team better understand and communicate with the local communities
• Work collaboratively with the Marketing Department to promote Pedalheads programs within local communities, at events, school presentations, etc.
• Work with Senior Management team to stay updated on product knowledge and stay informed of any changes in company policies
• Manage all day-to-day operations of the business for the Chicago region
• Recruit, interview and hire the best Camp Managers and supervisors to run our camps
• Assist and/or lead Instructor and Camp Leader training sessions
• Lead and manage Camp teams by being involved on site, providing mentorship, motivation and support
• Purchase, prepare and maintain camp equipment in a timely manner and on an ongoing basis
• Respond to customer feedback/concerns in a timely and professional manner, always aiming to provide an appropriate solution and ensure resolution
• Manage annual budgets responsibly and monitoring staff efficiency to meet strategic goals

Skills, Knowledge and Experience

We believe that a great team is built on a collection of diverse skills, knowledge and experiences and we consider all of this when we review your application:

• An undergraduate degree in Business, Education, Sports Management or related field or equivalent education and experience
• Minimum of 5 years' experience managing a team in an operations environment
• Experience working in recreation and/or children’s programming
• Proven experience with customer service and customer relations
• Experience in prospecting and or/sales
• Able and willing to periodically travel throughout North America (Canada & USA)
• Must have a valid driver’s license and be able to travel to areas of responsibility
• Must be competent with Microsoft Office applications (Excel, Word, Outlook) and experience working with a CRM is an asset

Benefits and Perks

• Balance of remote and on-site work
• Annual professional development allowance
• Health spending accounts
• Support, including some paid time for community volunteering
• Annual staff trip/retreat for planning and year-end celebrations. Previous trips include Mexico, LA and Las Vegas
• Growth and advancement opportunities
• 401k Matching

Our commitment to equity, diversity and inclusion

We are committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that our programs are enriched by the presence of many voices from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities.

We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact us in confidence at hr@pedalheads.com

Job Tags

Full time, Local area, Remote job,

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