Job Description

Job Title: Communications Lead

Location: Cambridge, MA (Hybrid)

Department: Global Real Estate, Facilities & Procurement

Reports To: Head of Capabilities

Management Level: TET-3

Global Reporting Level: 3 (CEO = 1)

Scope: Global

Objectives / Purpose

Develop and implement the Global Procurement Communications Strategy
Lead C-level communications , including TET & BRC presentations
Manage internal communications across various channels and platforms (e.g. SharePoint, Viva Engage, videos, digital signage)
Coordinate and deliver consistent messaging globally, aligned with strategic procurement initiatives

Key Responsibilities

Oversee content and delivery of communications including:
Procurement Pulse (quarterly newsletter)
Updates & Resources memo (twice-monthly)
Viva Engage summaries (monthly)
Provide communication strategy and counsel to senior procurement leadership
Manage full lifecycle of Global Procurement Town Halls
Craft content for external speaking engagements
Develop and track communications metrics to measure impact
Enhance onboarding experience for new employees and new Chief Procurement Officer
Champion and implement AI tools to improve communication efficiency and engagement

Qualifications

Education:
Bachelor’s degree in Communications or related field required
Master’s degree preferred
Experience:
10+ years in communications, ideally in pharma, biotech, or healthcare
Experience working with senior leadership (C-level)
Skills:
Exceptional writing and presentation (PowerPoint) skills
Strong change management and stakeholder engagement capabilities
Strategic thinker with operational execution skills
Proficient in MS Office and SharePoint
Ability to work effectively across time zones and a matrix environment

Soft Skills & Leadership Qualities

Strategic, enterprise-minded communicator
Creative, solutions-oriented, and adaptive
Confident leading through change with clarity and consistency
Able to prioritize effectively and deliver under pressure
Focused on building trust and engagement across cultures and functions

Additional Notes

Travel: Up to 30% globally during peak times
Ideal candidate is comfortable with ambiguity , agile in fast-paced settings, and confident dealing with senior stakeholders

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