Outcomes Engineering Manager, Remote - Utah, USA
About the Role
Healthy Togethers mission is to make our government the best run organization in the
world. We believe that when government programs operate at their best, they strengthen
communities, improve efficiency, reduce barriers to essential services, and deliver better
outcomes for millions of families.
The Outcomes Engineering Manager is a key member of Healthy Togethers
forward-deployed pods and plays a vital role in ensuring customer success. This role serves as
the primary liaison between state program teams and Healthy Togethers internal teams, driving
adoption, satisfaction, and program outcomes.
The Outcomes Engineering Manager sits in every customer meeting, coordinates and
documents discussions, and partners closely with state project managers to align resources,
timelines, and commitments. They come prepared to customer meetings with clear agendas and
leave each session with documented next steps and follow-up items. They have a strong
understanding of contracts and statements of work, holding both internal teams and customers
accountable to commitments while preventing scope creep. Their focus is on delivering projects
on time, within scope, and with meaningful outcomes for the programs they serve.
Core Responsibilities
Customer Partnership
Project and Contract Management
Program Expertise and Delivery
Training and Enablement
Travel and Relationship Building
Skills and Qualifications
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