Customer Service Representative Job at CaroTrans, Baltimore, MD

ZHV1Vkd0aEFmYWtsQmhiYkxvRHNIQy9aK3c9PQ==
  • CaroTrans
  • Baltimore, MD

Job Description

Customer Service Representative

Location: Baltimore, MD

Job Type: Full Time

Company: Carotrans

Join Our Team at Carotrans Baltimore!

About Us:

Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.

Key Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Assist customers with booking shipments, tracking freight, and resolving inquiries.
  • Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
  • Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
  • Maintain strong relationships with customers by providing timely updates and solutions.
  • Identify opportunities to improve customer satisfaction and operational efficiency.

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with excellent organizational skills.

Why Join our Team?

  • Competitive salary and benefits package.
  • Opportunity for a career growth with a global logistics leader.
  • Collaborative and supportive team environment.

Job Tags

Full time, Overseas,

Similar Jobs

CDS (Club Demonstration Services)

Part Time Weekend Product Demonstrator in Costco Job at CDS (Club Demonstration Services)

ClubDemo is seeking a highly engaging and friendly Product Demonstrator for part-time weekend positions in our Costco locations. The ideal candidate will be responsible for showcasing and providing detailed information about products to Costco members. This role requires... 

Anova Care

Data Entry Clerk, Admin Resolution and Payment Processing - Remote Job at Anova Care

 ...opportunities Diverse experience with supporting and working on Anova Cares various lines of business Work from home (WFH) Company provided equipment The...  ...and Responsibilities: Submitting request forms for borrowers such as name change and other... 

Shionogi Inc. (U.S.)

Director, Field Medical Affairs COVID/Virology Lead (Chicago) Job at Shionogi Inc. (U.S.)

 ...A prominent pharmaceutical company in Chicago is seeking a Director of Field Medical Affairs for COVID/Virology. This role involves leading a team of Medical Science Liaisons (MSLs), managing scientific engagement, and ensuring compliance with medical strategies. The... 

ABB

Internal Communications Intern- Summer 2026 Job at ABB

 ...what runs the world. This Position reports to: Country Communications Manager As an intern, you will have the opportunity to gain...  ...the United States are not eligible for company-sponsored medical benefits, 401(k) contributions, or paid time off. The hourly... 

Kforce

Senior Forensic Accountant Job at Kforce

 ...Responsibilities Kforce's client, a Forensic accounting firm in Parsippany, NJ is seeking a Senior Forensic Accountant. This role will focus on forensic accounting for various clients.Key Responsibilities: Analyze and reconcile claim to final calculation Participate...