Customer Service Representative Job at CaroTrans, Baltimore, MD

ZHV1Vkd0aEFmYWtsQmhiYkxvRHNIQy9aK3c9PQ==
  • CaroTrans
  • Baltimore, MD

Job Description

Customer Service Representative

Location: Baltimore, MD

Job Type: Full Time

Company: Carotrans

Join Our Team at Carotrans Baltimore!

About Us:

Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.

Key Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Assist customers with booking shipments, tracking freight, and resolving inquiries.
  • Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
  • Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
  • Maintain strong relationships with customers by providing timely updates and solutions.
  • Identify opportunities to improve customer satisfaction and operational efficiency.

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with excellent organizational skills.

Why Join our Team?

  • Competitive salary and benefits package.
  • Opportunity for a career growth with a global logistics leader.
  • Collaborative and supportive team environment.

Job Tags

Full time, Overseas,

Similar Jobs

3 Little Birds Interactive

Email Marketing Director Job at 3 Little Birds Interactive

 ...Hydroxatone. Since 2005, they has been the pioneer in 360 degree marketing, revolutionizing how customers access beauty solutions. Our...  ...companies in 2011. Job Description Marketing Director, Email and Conversion Primary Responsibilities: The Marketing Director... 

WEC Business Services LLC

Co-Op Engineer - Natural Gas Engineering Job at WEC Business Services LLC

WEC Business Services LLCWPS, a subsidiary of WEC Energy Group, is seeking a Co-Op Engineer - Natural Gas- Gas Engineering in our Green Bay, Wisconsin location. This role will start in January or May 2026. The hourly rate for this position is $22.00 with paid company holidays... 

U.S. Tsubaki Power Transmission, LLC

Tooling Specialist I (UH) - 2nd shift Job at U.S. Tsubaki Power Transmission, LLC

Job Description Job Description Description: The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast,...

Forrest General Hospital

PATIENT CARE MANAGER Job at Forrest General Hospital

 ...Job Description Job Description Job Summary: The Patient Care Manager is accountable and responsible twenty-four hours a day for managing and guiding all the activities of the unit including, but not limited to, the staff, environment, and patients. In addition,... 

UTMB Health

Clinical Staff Pharmacist - Galveston (up to 19 hrs/wk) Job at UTMB Health

 ...sterile products) certification JOB SUMMARY: Clinical Staff Pharmacist provides comprehensive pharmaceutical care to patients and...  ...Adheres to internal controls established for department WORK SCHEDULE: Up to 19.99 hours per week with no benefits....