Are you tech-savvy, customer-focused, and ready to kickstart your IT career? A-1 Locksmith, a trusted family-owned business serving the community since 1949, is looking for a Entry Level Tier 1 Help Desk Technician to join our team! This is an excellent entry-level opportunity with room to grow into higher-level support roles.
What You’ll Do:
As the first point of contact for our users, you’ll provide friendly, efficient technical support for hardware, software, and other IT issues. Your day-to-day responsibilities include:
Responding to technical support requests via phone, email, or chat.
Guiding users step-by-step to troubleshoot and resolve issues.
Logging all incidents, solutions, and follow-ups in our ticketing system.
Escalating complex issues to Level 3 support when necessary.
Providing accurate information on IT products and services.
Following up with users to ensure their issues are fully resolved.
Identifying opportunities to improve IT processes and support procedures.
What We’re Looking For:
Ability to diagnose and resolve basic technical issues.
Strong written and verbal communication skills.
Customer-oriented and patient demeanor.
Basic knowledge of computer systems, mobile devices, and common software.
Experience with remote control or help desk software is a bonus.
High school diploma required; IT certifications (e.g., CompTIA A+) are a plus.
Why Join A-1 Locksmith:
Start your career in IT with hands-on experience.
Learn from experienced professionals with opportunities to grow into Tier 2 or Tier 3 support.
Be part of a family-owned company with a supportive, friendly team.
Enjoy a positive work environment where your contributions matter.
If you’re ready to launch your IT career in a dynamic and supportive environment, we want to hear from you!
Local Class A Truck Driver Training-Class A Truck DriversThe Morning Star Trucking Company provides transportation services for bulk tomato, freight and transplanting operations throughout the Central Valley of California, primarily during the summer months. Morning...
...We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time... ...Data entry or administrative assistant experience is not needed but can be a bonus* We... ...research studies) Applying on our website is necessary to ensure you receive important updates...
...Housekeeper (PRN / Evenings) Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Dallas - 820... ...preferred. 1 year of Utility Tech experience preferred. 6 months of hospital or hotel housekeeping experience preferred. Good verbal and...
FULL CHARGE BOOKKEEPER FULL-TIME/PART-TIME COMPETITIVE WAGE Kennedy Tubular Products has an immediate opening for an experienced bookkeeper. Must be proficient with all bookkeeping procedures including accounts payable and receivable, preparing financial statements...
...NY and canvass outdoors and/or at large events. Some experience orinterestin social justice, activism, poverty alleviation, humanitarian causes, the enviornmentt, and/or non profit organizations. One Voice Fundraising is the leading fundraising agency in the USA...