Candidates must have previous experience as a freight broker to be considered.
Pay $28.00 - $30.00 Per hour
Shift/hours Monday Friday, 8am-5:00pm
To provide excellent customer service to carriers, customers, vendors and alike via telephone, email and in person. To assist in any and all areas as directed by management which includes but is not limited to: Answer all incoming phone calls assisting with questions pertaining to billing, dispatch, rate quotes, tracking, etc. Assist with Accounts Payable and Accounts Receivable which includes customer billing and carrier invoices. Process incoming mail and distribute accordingly. Process outgoing mail. Assist management when needed
High School diploma.
Previous customer service and dispatch experience required. Knowledge of small business functions.
Monitor emails throughout the day
Answer incoming calls
Obtain rate quotes via phone, email or website
Negotiate carrier rates
Work with carriers and customers on shipment movement
Schedule pick ups
Onboard and vet new carriers
Request carrier insurance
Process AP/AR
Process incoming mail via postal service
Scan documents
Post loads to Load Boards (Internet Truckstop/ DAT)
Submit carrier dispute charges
Process damage/loss freight claims
Process Reconsignments / Redeliveries
Track pickups and shipments in transit
Verify rates
Request older invoices from carriers
Upload forms, dispatch and BOL's to shipment profile
Assist Atlanta office
Compensation / Pay Rate (Up to): $29.00 - $30.00 Per Hour
All compensation and pay rates are dependent upon skills and experience.
PrideStaff is an equal opportunity employer.
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