Job Description
The Relationship Manager I (RMI) is responsible for managing and retaining a book of business of personal & commercial customers (usually $750K and above). The RMI maintains a highly dedicated professional relationship with each customer to ensure a big picture and unbiased approach to solving their overall financial situation. Coordinates with product specialists such as trust officers, wealth advisors, etc. to integrate solutions. Ensures high standards of service quality are provided to customers to strengthen customer loyalty. Adheres to the Bank’s BSA/AML, Compliance and Policies and Procedures.
Responsibilities:
RMI are seasoned banking professionals. RMIs deliver banking services under a personalized model and the largest array of products and strategies to a book of business. Customer needs tend to be sophisticated.
Minimum Education and/or Certifications Requirements:
Bachelor’s degree in finance, business administration, economics or JD or Law Degree. FINRA Series 7 and Series 66 a plus. A masters’ degree or other well-known professional certification such as TEP, CFA, CFP are desired
Minimum Work Experience Requirements:
At least 8 to 12 years of relevant experience managing a book of business from international customers primarily in the LATAM.
Technical and/or Other Essential Knowledge:
Fully bilingual (English-Spanish). Dexterity in the use of financial systems and applications. Must have proven interest in capital markets and advanced financial knowledge. Must possess the ability to prioritize work, effectively manage time and deal with changing priorities. Must present a professional image; and have the ability to conduct effective meetings. Must possess good knowledge of industry regulations.
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