Live Chat / Customer Support Remote Job at Rogge Capital, Cambridge, MA

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  • Rogge Capital
  • Cambridge, MA

Job Description

Rogge Capital is looking for a dynamic and driven individual to join our team as a Live Chat / Customer Support Remote. This part-time position offers a competitive salary range of $22 to $31 per hour.**Job Overview:**As a Live Chat / Customer Support Remote, you will be responsible for providing exceptional customer service and support through our online chat platform. You will assist customers with inquiries, troubleshoot issues, and ensure a positive customer experience.**Responsibilities:**- Respond to customer inquiries and provide accurate information in a timely manner- Troubleshoot and resolve customer issues effectively- Maintain a high level of professionalism and empathy in all interactions with customers- Collaborate with team members to ensure customer satisfaction and retention- Stay up-to-date on product knowledge and company policies**Requirements:**- Excellent communication skills, both written and verbal- Previous customer service experience preferred- Ability to multitask and prioritize in a fast-paced environment- Strong problem-solving skills- Proficiency in using chat platforms and customer service softwareAt Rogge Capital, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, or any other protected status. We adhere to all applicable laws regarding non-discrimination and do not inquire about criminal backgrounds during the hiring process.If you are passionate about customer service and looking for a rewarding opportunity to work remotely, we would love to hear from you. Apply now to join our team as a Live Chat / Customer Support Remote!
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Rogge Capital

Job Tags

Remote job, Hourly pay, Part time,

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