Job Description

**Job Description Summary** The Military Field Service role supports the Air National Guard on the F110-GE-100/129 propulsion platforms with Operational and Intermediate (O/I) maintenance. Supports Operations at Morris ANG, Tucson, Arizona, Buckley SFAB, Colorado and rove support of additional ANG bases. Daily management of safety, quality, delivery and cost of resouces required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintainance, repair and refurbishment of sold or existing products. Functions with some autonomy but guided by established policies or review of end results. **Job Description** **Company Intro/About Us:** GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We are committed to innovation, safety, and quality, creating a dynamic and inclusive workplace where employees can thrive. **Site, Business, OR Functional Area Overview:** At our customer site in Arizona, we foster a collaborative and supportive environment where diverse perspectives are valued. Our team is dedicated to advancing aerospace technology and ensuring the highest standards of safety and quality. We offer competitive benefits. **Role Overview:** As a Lead Services Specialist 1 - Customer Service Management, you will act as the single point of contact for customers, ensuring timely and satisfactory resolution of concerns. This position is full-time and based on-site, with primary locations in specificlocation. You will manage customer relationships, provide technical and business support, and lead small projects with low risks and resource requirements. **Additional Duties:** + Act as the single point of contact for customers in assigned regions, product lines, or coverage areas. + Establish and maintain contact to provide ongoing technical and business support. + Utilize in-depth knowledge of technical disciplines and analytical thinking to execute policy/strategy. + Represent the most direct access to internal functions to support the customer. + Manage staffing and performance development for direct reports. + Use judgment to propose solutions for complicated manufacturing processes. + Act as a resource for colleagues with less experience. + Lead small projects and convey performance expectations. + Handle sensitive issues and bring team members to consensus. **The Ideal Candidate:** The ideal candidate for this role is a proactive and detail-oriented professional with strong oral and written communication skills. They thrive in a collaborative environment and are committed to excellence and continuous improvement. **Required Qualifications:** + For roles in the USA: Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 6 years of experience with F110 engine technical support). **Preferred Qualifications:** + Strong oral and written communication skills. + Demonstrated ability to analyze and resolve problems. + Ability to document, plan, market, and execute programs. + Established project management skills. **Closing:** Joining GE Aerospace means being part of a team that is dedicated to pushing the boundaries of aerospace technology. Your contributions will have a significant impact on the industry and help us achieve our mission of innovation and excellence. We look forward to welcoming you to our team. Feel free to customize this template further to fit the specific role and requirements. _This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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Full time, Remote job, Relocation package,

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