Job Description

Patient Services Specialist Location Garland, TX (Wood Glen area) : JOB SUMMARY The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones. ESSENTIAL FUNCTIONS OF THE ROLE Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments. Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas. Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. May be required to discuss financial arrangements with patients. Receives and directs phone calls. Assists patients and other visitors. Responds to routine inquiries concerning practice services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Assists with medical records duties as requested. KEY SUCCESS FACTORS Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries. Ability to calm upset patients in a composed and professional demeanor. Excellent data entry, numeric, typing and computer navigational skills, with attention to details. Comfortable working in a fast paced, constantly changing and stressful environment. BENEFITS Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience

Job Tags

Daily paid, Full time, Immediate start,

Similar Jobs

Domino's Pizza

Pizza Delivery Driver Job at Domino's Pizza

...you like money in your pocket? Domino's Delivery Experts are paid cash nightly, which includes tips and mileage reimbursement! Our... ...positions within Domino's!Job BenefitsFlexible SchedulesCash Paid Daily (mileage + tips)Paid TrainingAdvancement OpportunitiesMeal...

HCBS Fort Wright KY AFAM 2

Caregiver Facility Day Shifts Job at HCBS Fort Wright KY AFAM 2

Job Description We are hiring Caregivers for local facility work in Fort Wright, KY and the surrounding area.\n Case Hours: 6AM-3PM \n Case Hours: 8AM-3PM \n \n One Patient at a Time\n Earn PTO while working 32+ Hours\n Weekly Pay & Flexible ...

CHRISTUS Health

Administrative Director Nursing - Labor and Delivery Job at CHRISTUS Health

...KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (***) ***-****....

Trib Total Media LLC

Front-End Developer - Entry Level Job at Trib Total Media LLC

...Total Media, LLC is looking for a talented and motivated Front-End Developer with a strong background in WordPress, PHP, HTML, CSS, and... ...- Knowledge of other front-end frameworks or libraries (e.g., React, Angular, Vue). What We Offer : - Competitive salary and...

First Student

School Bus Driver Job at First Student

...- Soon moving to $103.15/DAY~ No experience necessary! We train! ~ Paid CDL training About the Position Join our team of professional... ...veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified...

Patient Services Specialist Job at Baylor Scott & White Health, Garland, TX

ZHVpVEc5Sk5kS0VvQ1JQUUxZTHVHeWZjOXc9PQ==