Under general supervision, transports patients to and from the Radiology Department while maintaining patient safety and dignity. Essential Duties & Responsibilities including but not limited to: Transfers patients to and from the nursing floors to the various sections of the Radiology department in a courteous, timely, and safe manner, following appropriate standards for patient transport. Ensures that patients are placed safely in wheelchairs and on stretchers. Transports patients according to the “Hospital Travel Ticket” asking for clarification from unit if necessary. Establishes appropriate and effective communication with patients and/or family members in order to maintain patient comfort and safety. Transfers care of patients to the appropriate Radiology personnel by entering each patient’s name in the appropriate logbook and speaking directly to a member of the receiving modality. Follows Lahey policy on Correct Patient Identification using two patient identifiers. Verifies by matching information on each patient’s name band. Informs the nursing station when each patient leaves the floor and is brought back. Ensures that wheelchairs, stretchers and O2 tanks are properly cleaned and ready for use on a daily basis. Reports problems with equipment to the appropriate supervisory personnel in a timely manner. Follows the proper procedure during emergency codes, i.e. Code 99 & Code Red and during emergencies within the Radiology Department. Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities. Complies with all Lahey Clinic Policies. Complies with behavioral expectations of the department and Lahey Clinic. Maintains courteous and effective interactions with colleagues and patients. Demonstrates an understanding of the job description, performance expectations, and competency assessment. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: High School Graduate or Equivalent. Licensure, Certification, Registration: None required. Skills, Knowledge & Abilities: None required. Experience: Minimum 1-2 years of related experience. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
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