Position Summary: Pharmacy Technician, Specialty A role where the candidate will work seamlessly between outpatient clinic staff (providers, nurses and office support staff), the patients themselves, and FirstHealth Outpatient Pharmacy to improve the patient experience through assistance attaining specialty pharmacy and chronic disease state medications. A non-exhaustive list of disease states needed to cover to be successful in this role include Heart Failure, HIV, Hepatitis C, Oncology (solid tumor, hematologic cancers, supportive therapies), and Neurology (multiple sclerosis, migraines, pain). Responsibilities and Scope Performs prior authorizations, financial assistance, or other necessary enrollments to increase medication access for patients. Adjudicates and fills prescriptions. Maintains services in line with operational policies and procedures, workflows, and practice expectations. Must be able to help with reporting, tracking of patients, assist in normal specialty patient processes, and assist in other functions when needed. May be asked to incorporate new duties due to program growth. May be asked to cover duties of other specialty pharmacy technicians based on need. Requirements: Currently licensed as a Pharmacy Technician by the North Carolina Board of Pharmacy. At least two years previous pharmacy experience required. Ability to work Full Time Preferred but not required: Experience with Epic electronic medical record, Rx30 pharmacy system, and Asembia patient therapy manager. Certification as a pharmacy technician through Pharmacy Technician Certification Board (PTCB). Insurance and benefits investigation experience preferred. Candidate must exhibit: Excellent customer service and communication skills (patient counseling; interaction with other care team members; remotely describing tasks needed to other staff). Organization skills with the ability to perform autonomously. Support of FirstHealth quality initiatives surrounding the care of patients. Proficient computer skills including MS Office Suite (Word, PowerPoint, Excel, and Outlook). Support of FirstHealth quality initiatives surrounding the prevention of readmissions and transitions of care. FirstHealth of the Carolinas
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