Job Description

Location:  

Springfield, IL, US, 62701-1222

Job Requisition ID:  45043

Job Requisition ID:45043 

Agency: Department of Children and Family Services
Class Title:PUBLIC SERVICE ADMINISTRATOR - 37015 (PSA, OPT6) 
Skill Option: Health and Human Services 
Closing Date/Time:04/14/2025
Salary:Anticipated Starting Salary: $10,000-$12,000/Month
Job Type:Salaried
Category:Full Time 
County:Sangamon
Number of Vacancies:1
Plan/BU:None

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED  Resume/Curriculum Vitae (CV)to the MY DOCUMENTSsection of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Quality Assurance Manager.  Under administrative direction, this position will direct, develop, control, and manage the operation of the Quality Assurance Program throughout the state, drafting new rules and procedures governing the implementation of Quality Assurance and Quality Improvement programming. The position will provide oversight of professional staff, manage information, and compose reports assessing Agency performance. This position provides a great opportunity for someone with a strong background in quality assurance management, particularly in a social work arena. DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills, strong writing skills, and strong leadership capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Statewide Regional Quality Assurance Manager
• Serves as full line supervisor
• Provides support and training to subordinates regarding the DCFS CQI Plan and its operationalization
• Manages information and composes reports assessing DCFS performance
• Serves as the Department representative on interagency quality assurance planning groups
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires a master’s degree in social work or a related human services field from a recognized college or university
• Requires three years of progressively responsible child welfare administrative experience with an MSW OR four years of progressively responsible child welfare administrative experience with a master’s degree in a related human services field

Preferred Qualifications

• 3 years of experience managing Continuous Quality Improvement programs, activities, and processes for a public or private organization
• 3 years of experience formulating, reviewing, interpreting, and defending data to various groups
• 3 years of experience managing staff engaged in quality assurance reviews in a public or private organization
• 3 years of experience supervising professional staff in a social work area
• 4 years of professional experience working in a social work field related to child welfare or child protection
• 4 years of professional experience administering a social work program
• 3 years of professional experience serving in a liaison capacity in a public or business organization

Conditions of Employment

1. Requires ability to pass a background check
2. Requires ability to travel in the performance of duties. Requires appropriate, valid driver's license
3. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. The Office of Legal Services works in a supportive capacity to ensure Departmental adherence to all applicable laws, statutes, regulations, and court orders.

Work Hours:Monday-Friday 8:30am-5:00pm 
Work Location:4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222 

Supervisor: Jennifer Eblen-Manning
Agency Contact: Michael.Bernardy@illinois.gov
Posting Group:Social Services 

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