Job Description
About Us
Deck Impact is a trusted construction company based in Montgomery County, Maryland. We specialize in designing and building high-quality decks and outdoor living spaces. We are looking for a bilingual Administrative & Personal Assistant to help run the day-to-day operations of our business— remotely , using their own computer and workspace.
This position is ideal for someone who is dependable, proactive, and confident in handling a wide range of responsibilities. You’ll work directly with ownership and be a critical part of keeping the company organized, responsive, and growing.
Responsibilities
Answer customer and vendor phone calls, emails, and inquiries in both English and Spanish
Schedule appointments, site visits, client estimates, and inspections
Maintain and organize digital records and documents
Enter project information and notes into our CRM system
Prepare and send quotes, invoices, change orders, and job folders
Follow up regularly with past and potential clients to generate new jobs and close open estimates
Collaborate daily with the co-owner to schedule active jobs and subcontractor timelines
Track permits, inspection deadlines, and subcontractor documents
Communicate professionally with clients about timelines, delays, and updates
Help resolve scheduling conflicts or logistical issues with field teams
Monitor and order remote office supplies and manage digital subscriptions
Provide calendar support and virtual personal assistance to the company founder
Support light marketing and reputation management tasks (e.g., requesting Google reviews, managing job photo files, social post drafts, work with the marketing team)
Requirements
Fluent in both English and Spanish
Located in Montgomery County, Maryland
3+ years of experience in an administrative, coordinator, or assistant role (construction or field-service experience is a plus)
Excellent communication and follow-up skills
Strong organizational and time-management abilities
Proficiency in Google Workspace, Microsoft Office, Zoom, and CRM platforms
Must have your own computer, high-speed internet , and a distraction-free work environment
Comfortable working independently, making decisions, and communicating with leadership throughout the day
Bonus Skills (Not Required)
Experience coordinating field teams or construction schedules
Familiarity with local permit processes in Montgomery County
Prior experience with lead follow-up, client conversion, or upselling
To Apply
Email info@deck-impact.com with the following:
✔ Your resume (PDF preferred)
✔ A short cover letter in English and Spanish
✔ Your availability to start and confirmation that you have a home office setup
Deck Impact is an equal opportunity employer.
We are committed to building a professional and inclusive workplace.
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