Job Description

Job Description

Job Description

Company Description

You're serious about your career , and rest assured you've come to the right place. At BMW of Chattanooga , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $15 per hour + $250 for every purchase

Service Lane Appraiser Purpose :

The Service Lane Appraiser will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

Duties and Responsibilities:

• Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle. Including the service drive and KBB.

• Understand market trends and changes to trends in geographic market

• Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.

• Appraises used vehicles.

• Attend Trade Walk Daily. 

• Knows and understands the federal, state and local laws which govern retail automotive sales.

• Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

• Attends product and sales training courses as requested by General Manager or Sales Managers.

• Knows and understands equity and values and is able to explain depreciation to the guest.

• Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.

• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.

• Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.

• Attends sales meetings.

• Maintains a safe work environment. and professional appearance.

• Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests..

• Attend Sonic meetings as requested.

• Maintain a follow-up system that encourages follow through with assigned project

• Report to Supervisor regarding objectives, planned activities, reviews and analyses.

• Interact well with others and be a positive influence on associate and guest morale.

• High level of customer service is required.

• Ability to read and comprehend instructions and information.

• Excellent communication skills.

• Ability to meet company’s production and quality standards.

• Outstanding Computer skills required.

• Previous dealership, selling or marketing experience preferred.

• All applicants must be authorized to work in the USA.

• All applicants must perform duties and responsibilities in a safe manner.

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

All your information will be kept confidential according to EEO guidelines.

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