Job Description
Are you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. CDO employees demonstrate integrity, embrace teamwork, and embody a Can Do attitude in the delivery of superior customer service.
This Position is part of a highly qualified team supporting Air National Guard Operations. Works closely with the program team supporting mission objectives; excellent understanding of Operating Systems internals at the server and desktop levels; familiarity with virtualization platforms; in-depth experience areas such as file systems, memory and CPU management, drivers; knowledge of computer hardware architectures.
Members of this Service Area answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives. Manage, ITIL incidents assigned to the Operations Support Service Area and includes, but is not limited to, incidents relating to workstations, servers, server farm management, datawall, and help desk. Verify and make required changes for devices managed by Operations Support according to quarterly STIG updates from DISA.
Primary Duties/Responsibilities:
Mandatory Requirements:
What can a CDO employee expect?
At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan with their first paycheck. Full-time employees also receive company paid short- and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave.
CDO’s total compensation for each position is negotiated within an established range. The final compensation will be determined by demonstrated skills and experience.
CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or veteran status.
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