Job Description

Ready to build the future with AI?

At Genpact, we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory , our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Workday HCM Architect

In this role, The Workday HCM Architect leads AMS techno-functional support and optimization for Workday HCM modules, ensuring stability, data integrity, and process efficiency. This role drives configuration governance, enhancement design, and cross-functional coordination across HCM product families.

Responsibilities

• Serve as techno-functional AMS lead for HCM modules: Core HCM, Compensation, Advanced Compensation, Benefits, Absence, Time Tracking, and Country Extensions.
• Lead configuration reviews and validations to ensure alignment with global and local HR policies.
• Analyze change requests and assess business impact; provide configuration and testing guidance.
• Drive system stabilization by resolving recurring issues in business processes or integrations.
• Collaborate with HR and IT stakeholders to prioritize AMS enhancements and manage release readiness.
• Support new country enablement and statutory configuration updates.
• Validate new features in Workday releases and recommend adoption based on value and readiness.
• Partner with Technical Architect on integration dependencies for recruiting, payroll, and downstream systems.
• Maintain HCM configuration inventory and process documentation.
• Participate in Change Advisory Board (CAB) for AMS releases.
• Review KPIs on incident volume, SLA adherence, and backlog closure.
• Conduct periodic functional health assessments of critical business processes.
• Qualifications we seek in you!

Minimum Qualifications

• Bachelors degree in human resources, Information Systems, or related field.
• Workday HR Modules (Payroll, HCM, Absences, Time Tracking) certified for atleast 2 modules.
• 8+ years Workday experience; 4+ years in AMS or post-production support roles.
• Excellent stakeholder management and communication skills.
• Proven experience acting as a translator between business and technical teams, with a strong understanding of both HR processes and Workday configuration.
• Experience in leading or supporting HRIT projects end-to-end, including requirements gathering, testing, and deployment.
• Excellent interpersonal, presentation, and stakeholder management skills, with a consultative mindset and ability to influence without authority.
• Deep familiarity with Workday tools and functionality; experience with JIRA, ServiceNow, or similar platforms is a plus.
• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field; Workday certification(s) preferred.
• Proven expertise in Workday Core HCM, Core & Adv Compensation, Benefits, Recruiting, Absence Management, Talent Management, Payroll.
• Strong track record of leading HR technology transformations and system implementations.
• Deep knowledge of HR systems strategy, governance, and optimization.
• Ability to drive digital transformation and automation in HR processes.
• Strong project management and change leadership skills.
• Expertise in data analytics, workforce insights, and reporting tools.
• Excellent stakeholder management and collaboration abilities.

Preferred Qualifications/ Skills

• Strong hands-on knowledge of Workday HCM modules, at least 2 modules Core HCM and any Payroll.
• U nderstanding of Absence, Time Tracking, Compensation, Benefits, Payroll and Time configuration frameworks.
• Experience with localization for the US, Mexico, UK and India.
• Deep domain expertise with Workday Security and reporting for HR metrics.

Why join Genpact?

• Lead AI-first transformation Build and scale AI solutions that redefine industries
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

The approximate annual base compensation range for this position is [$xxx,xxx to $xxx,xxx]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicants experience, knowledge, skills, and abilities; geographic location; and internal equity

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Workday HCM Architect

Primary Location

Richmond, Virginia

Schedule

Full-time

Education Level

Bachelors degree in human resources, Information Systems, or related field.

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