Job Description
Description Dairy Manager - Yorktown Heights, NY Be Part of Our Growing Yorktown Heights, NY Team! We are actively seeking a
Full-Time Dairy Manager to lead our busy Dairy Department. If you're passionate about high-quality products, hands-on leadership, and delivering exceptional customer service, this is your opportunity to help shape our newest store's success!
Key Responsibilities Department Oversight: - Monitor freezer and cooler conditions, ensuring proper temperatures, product placement, rotation, and cleanliness.
- Assess department operations and develop strategies for improvement.
- Review merchandise handling to boost productivity and maintain high-quality standards.
Customer Service: - Address and resolve customer concerns promptly, ensuring an exceptional shopping experience.
- Communicate service issues to staff and develop solutions to maintain department excellence.
- Ensure staff follow company procedures and uphold quality service standards.
Associate Training & Development: - Train staff on job responsibilities, product knowledge, sanitation, and customer service.
- Teach department standards, policies, and seasonal sales processes.
- Support staff growth and development within the department.
Requirements - High school diploma or equivalent.
- Minimum of 3 years' experience as a Dairy Manager in a fast-paced retail environment.
- Strong knowledge of grocery dairy operations including inventory, stock rotation, shelf life, staffing, training, delegation, and scheduling.
- Exceptional management and customer service skills.
- Ability to interact with customers in a friendly and professional manner.
- Fluent in English (reading, writing, speaking).
- Ability to work assigned schedules and adapt to department needs.
- Excellent communication and leadership skills.
Benefits - MTA Transit credit
- Subsidized Transit options available
- Medical, dental, vision
- 401(K) match, STD, LTD, AD&D, PTO
- 50% off lunch and 25% off in-store shopping.
- Pet Insurance, FSA and more!
Working Conditions - Frequent movement on hard surfaces; may include bending, reaching, stooping, climbing, and handling merchandise.
- Lifting up to 30 pounds; heavier items may require assistance.
- Indoor environment with occasional exposure to machinery noise, freezers, ovens, or coolers.
- Occasional contact with cleaning agents or industrial equipment necessary for job duties.
Job Tags
Full time, Seasonal work,