Job Description

Description

Dairy Manager - Yorktown Heights, NY

Be Part of Our Growing Yorktown Heights, NY Team!
We are actively seeking a Full-Time Dairy Manager to lead our busy Dairy Department. If you're passionate about high-quality products, hands-on leadership, and delivering exceptional customer service, this is your opportunity to help shape our newest store's success!

Key Responsibilities

Department Oversight:

• Monitor freezer and cooler conditions, ensuring proper temperatures, product placement, rotation, and cleanliness.
• Assess department operations and develop strategies for improvement.
• Review merchandise handling to boost productivity and maintain high-quality standards.

Customer Service:

• Address and resolve customer concerns promptly, ensuring an exceptional shopping experience.
• Communicate service issues to staff and develop solutions to maintain department excellence.
• Ensure staff follow company procedures and uphold quality service standards.

Associate Training & Development:

• Train staff on job responsibilities, product knowledge, sanitation, and customer service.
• Teach department standards, policies, and seasonal sales processes.
• Support staff growth and development within the department.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years' experience as a Dairy Manager in a fast-paced retail environment.
• Strong knowledge of grocery dairy operations including inventory, stock rotation, shelf life, staffing, training, delegation, and scheduling.
• Exceptional management and customer service skills.
• Ability to interact with customers in a friendly and professional manner.
• Fluent in English (reading, writing, speaking).
• Ability to work assigned schedules and adapt to department needs.
• Excellent communication and leadership skills.

Benefits

• MTA Transit credit
• Subsidized Transit options available
• Medical, dental, vision
• 401(K) match, STD, LTD, AD&D, PTO
• 50% off lunch and 25% off in-store shopping.
• Pet Insurance, FSA and more!

Working Conditions

• Frequent movement on hard surfaces; may include bending, reaching, stooping, climbing, and handling merchandise.
• Lifting up to 30 pounds; heavier items may require assistance.
• Indoor environment with occasional exposure to machinery noise, freezers, ovens, or coolers.
• Occasional contact with cleaning agents or industrial equipment necessary for job duties.

Job Tags

Full time, Seasonal work,

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