Job Description

Job Description

Job Description

We are seeking a highly motivated and organized Entry Level Customer Service Assistant to join our growing team. In this role, you will support day-to-day customer interactions, resolve inquiries, and ensure a positive service experience. This is an excellent opportunity for individuals looking to launch a career in a supportive and professional environment.

Responsibilities

• Handle incoming phone calls and emails in a professional manner

• Provide accurate information to customers regarding products and services

• Assist in resolving customer concerns and escalate when necessary

• Maintain clear records of interactions and transactions

• Collaborate with internal teams to ensure smooth service delivery

• Contribute to a friendly and efficient office environment

• Perform data entry and update customer profiles accurately

Qualifications:
Qualifications

Qualifications

• High school diploma or equivalent required

• Excellent communication and interpersonal skills

• Strong problem-solving ability and attention to detail

• Basic computer proficiency (Microsoft Office Suite, email, etc.)

• Ability to multitask and prioritize tasks effectively

• No prior customer service experience required, but preferred

• Positive attitude and willingness to learn

Additional Information

Benefits

• Competitive annual salary: $50,000 – $53,000

• Opportunities for growth and internal advancement

• On-the-job training and skill development

• Supportive and professional team environment

• Paid time off and holidays

• Health and wellness support programs

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