Job Description

About Us:

Plated is a fast-growing startup dedicated to improving foodservice operations in a variety of residential settings. We are passionate about innovation, creativity, and making a positive impact. As we continue to expand, we are looking for a dynamic and experienced engineering director to join our team and help us build an amazing software platform and shape a workplace culture that fosters growth, collaboration, and fun.

Position Overview:

The Head of Software is pivotal in steering our startup’s tech direction, working closely with the product and sales team to determine what we build, how we build it, and when we bring it to market. You'll need to be able to work with in-house, agency, and near-shore development teams to bring the product vision to life. Because we're still early stage, you have a unique opportunity build from the ground-up, working closely with the startup team.

Roles and Responsibilities:

Technical Leadership and Architectural Oversight:

• Actively code and oversee the development of high-quality, scalable software solutions that integrate seamlessly with hardware components.
• Design, review, and approve system architectures, ensuring they meet industry standards and project specifications.
• Lead research and adoption of cutting-edge technologies to stay ahead of the curve in the food services technology sector.

Team Management and Development:

• Recruit, train, and mentor engineers and technical leads, fostering a culture of technical excellence and innovation.
• Manage performance metrics for the team, setting clear expectations and providing regular feedback.
• Organize and lead technical reviews and troubleshooting sessions to enhance team skills and product quality.

Project Execution and Resource Allocation:

• Develop detailed project plans, including timelines, budgets, and resource allocations, ensuring optimal use of both internal and external personnel.
• Monitor project progress against goals, making adjustments as necessary to handle emerging challenges and opportunities.
• Ensure compliance with industry standards and legal regulations relevant to healthcare and food safety.

Strategic Collaboration and Communication:

• Provide strategic technological insights and recommendations to co-founders and board members, influencing long-term technology strategy.
• Facilitate collaboration across different departments (e.g., Product Management, Marketing) to ensure technology alignment with business objectives and user needs.
• Represent the engineering team in executive meetings, advocating for technology resources and highlighting achievements.

Qualifications

Extensive Experience with AWS:

• Deep understanding of AWS services, including EC2, S3, RDS, Lambda, CloudFormation, and VPC, with a focus on deploying and managing cloud environments that comply with healthcare industry standards such as HIPAA.
• Proven experience in scaling, automating, and securing AWS infrastructure, utilizing tools like CloudFormation or Terraform to ensure reliable and compliant operations.
• Expertise in implementing AWS security best practices, including IAM, encryption, and continuous compliance monitoring, to safeguard sensitive healthcare data.

Proficiency in Node.js:

• Strong background in developing and deploying Node.js applications, particularly in environments requiring seamless integration with hardware systems and IoT devices.
• Expertise in building RESTful APIs and microservices architecture using Node.js, ensuring secure and efficient communication between software and hardware components in healthcare settings.
• Experience with asynchronous programming, event-driven architecture, and Node.js frameworks like Express or NestJS, with a focus on delivering robust and scalable solutions.

Architecture and Design:

• Proven track record in designing scalable, resilient, and secure architectures within cloud environments that meet the rigorous demands of the healthcare industry.
• Extensive experience with microservices, serverless architecture, and containerization (e.g., Docker, Kubernetes), ensuring the architecture supports both current needs and future growth.
• Ability to make strategic architectural decisions that balance immediate project requirements with long-term scalability, maintainability, and compliance.

DevOps and CI/CD:

• Strong understanding of DevOps practices, including the implementation of CI/CD pipelines, automated testing, and infrastructure as code, tailored for healthcare technology environments.
• Hands-on experience with tools like Jenkins, GitLab CI/CD, CircleCI, or AWS CodePipeline, with a focus on integrating continuous compliance checks to meet regulatory requirements.
• Familiarity with monitoring, logging, and alerting tools (e.g., CloudWatch, ELK stack, Prometheus), ensuring proactive issue resolution and ongoing operational compliance.

Proven Leadership Experience:

• Demonstrated ability to lead and mentor engineering teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Experience in setting technical direction, aligning engineering efforts with business goals, and managing engineering roadmaps.

Strategic Vision:

• Ability to translate business requirements into technical strategies and architectures.
• Experience in working closely with product teams to deliver high-quality software solutions that meet customer needs.

Startup Experience

Communication and Collaboration

Project Management

Benefits:

• Competitive salary and incentive opportunities
• Flexible work environment (remote/hybrid options)
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Collaborative and inclusive company culture

Plated is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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