Project Description:
As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities:
- Image and deploy hardware/software for new hires and acquisitions.
- Recover and re-image existing hardware for re-deployment.
- Follow all escalation procedures according to service level agreement
- Use remote control tool to assist end users when needed
- Provide an accurate record of each call in incident management tracking tool
- Anticipate customer needs and proactively identifies solutions
- Plan, prioritize, organize and complete work to meet established objectives
Mandatory Skills Description:
ITIL
Service Desk, ITSM
Hardware Deploy and Maintenance
Troubleshoot
Own transportation
Nice-to-Have Skills Description:
Communication skills with non IT People
Ability to work autonomously.
ITIL CERTs
...Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy you could even get a job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what the...
...excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek...
Overview Bob Hewes Boats is a fourth-, family-owned dealership that has proudly served boaters since 1926. We are looking for a motivated... ...as neededProcess shipping and receiving of parts ordersHandle sales, inquiries, and online transactionsKeep the department clean,...
...Job Description Aramark Healthcare+ is searching for a Food Production Manager to oversee the day-to-day food production and kitchen operations at Baylor Scott & White Lakeway Hospital, located in Lakeway, TX. The Food Production Manager plans, administers and directs...
...we consciously cultivate a culture that enables us to recruit and retain the very best talent in the business. Liability Claims Adjuster Job Summary: The Liability Claims Adjuster position is responsible for the analysis and adjustment of minor to moderate...