Lounge Attendant - DFW Airport Lounge Job at Plaza Premium Group, Dallas, TX

Y2VxUUc5WkVmS0VnQmhEZUtJRHRHQ1BjK0E9PQ==
  • Plaza Premium Group
  • Dallas, TX

Job Description

Job Description

Lounge Attendant needed for Airport Lounge

DFW Airport

Plaza Premium Lounge

Pay: $20.00 per hour

Hours: Morning or Evening Shift (Est 7am-11am -or- 7pm-11pm)

Assuming part-time hours, however, full-time maybe available once new schedule is created.

Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!

The Lounge Attendant is a personal representation of the service and overall hospitality of the staff and the Lounge. While guests are waiting to be checked-in or waiting for assistance, it is the job of the Receptionist to ensure that the guests are made comfortable and kept informed of the status of their needs or wait times. We create unforgettable experiences for our guests!

Upon guest’s arrival to their tables, the Lounge Attendant will greet them and will offer a delightful experience by ensuring that their every need is met. Tables will be kept clean at all times, drinks refilled, and special food allergies or other accommodations tend to.

The duties of a Lounge Attendant include:

  • Ensure guest satisfaction
  • Provide information of the airport and its facilities (Flight schedules and airlines information, direction to the departure gates, etc.) to the customers.
  • Assist passengers with their luggage if required. Prepare and serve coffee, cappuccino, latte, and alcoholic drinks, upsell premium drinks, while monitoring the alcoholic consumption of customers.
  • Carry out regular checks of all areas of the lounge.
  • Be able to work as a team and assist other colleagues within different responsibilities
  • To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations
  • There will be moments where you will be required to remain calm, positive, and caring even when our customers are not
  • Welcome guests and assist them throughout their stay
  • Be knowledgeable about the lounge and the services it provides.
  • This may include providing information on the facilities and the services able to be booked.
  • Restock food, beverages, snacks, coffee, cups, glasses, ice, etc. in all service areas as necessary
  • Certification and/or Food Handlers / Food Managers Permit, as applicable

Minimum Qualifications:

  • High school diploma or GED is required
  • Must be authorized to work in the U.S.
  • Ability to read, write, fluently speak and understand the English language.
  • Related background in hospitality, customer service, or restaurant/bar service
  • Pass and maintain all necessary licenses and certifications including, but not limited to, state liquor seller-server certification (TIPS/TABC) and state/local health department food handler certification.

Job Tags

Hourly pay, Full time, Part time, Local area, Worldwide, Day shift, Afternoon shift,

Similar Jobs

Ryder System

Truck Driver CDL A Regional Hazmat Team Job at Ryder System

**Position Description**Immediate opening for a Team Class A CDL Hazmat Truck Driver and we want the right Trucker to join us at Ryder in Fontana, CASee and Hear from a Ryder Employee who Drives for Us Here:You might be wondering what your paycheck will look like.$... 

Mosaic

Associate Direct Support Manager (Assistant Manager) Job at Mosaic

 ...individuals served while ensuring that the living environments and program activities are in compliance with regulatory requirements. Assist with managing the operations of residential or day Services programs, including coordinating activities, supporting individuals... 

Knott's Berry Farm

Executive Chef - Knott's Hotel Job at Knott's Berry Farm

Overview: The Executive Chef is responsible for the efficient and effective management of all food & beverage outlets working alongside the VP and/or Director of Food & Beverage within all areas of the park(s) and reinforcing the KBF and Six Flags Goals and Expectations... 

The Piano Place LLC

Voice and/or Piano Teacher (W2, Benefits Available, Salt Lake Studio) Job at The Piano Place LLC

Come join Utahs largest music lesson school! We are a team of passionate musicians who LOVE sharing our gifts with others! We offer...  ...Company parties, raffles/prizes, and events with others in the music industry.Lots of swag!Job Duties:Instructing students for 30 minute... 

Walters Hospitality

Bakery Assistant/Cake Decorator Job at Walters Hospitality

 ...passion for the culinary arts? If you enjoy creating exceptional food experiences you might be a great fit for a Bakery Assistant/Cake Decorator at Walters Wedding Estates.Walters Wedding Estates, a Walters Hospitality brand, is actively seeking professional, self-...