Job Description

Formal Job Description:

A client of The Intersect Group is seeking a Property Manager to assist in the management of their Dallas-Fort Worth industrial real estate portfolio. This person will be responsible for tenant relations, property inspections, budgeting, financial reporting, service contract administration, establishing and interpreting operational policies, and ensuring compliance with company policy and objectives.

Responsibilities:

• Establish a positive relationship with new and prospective tenants by providing strong customer service.
• Conduct quarterly tenant visits and facilitate annual tenant surveys, reviewing survey results to implement changes (or provide explanations as appropriate) to address any issues and maintain a positive relationship with each tenant.
• Visit properties on regular basis and perform monthly detailed inspections, writing up concerns/deficiencies and coordinating corrective action with appropriate vendors.
• Assist Asset Manager as needed, keeping them advised as to the general status of the properties, tenants and required action items.
• Maintain building record keeping (fire alarm/sprinkler inspection reports, backflow inspections, etc.) and other administrative duties.
• Respond to tenant service requests in timely manner, verifying maintenance or repair request responsibilities per Lease document and communicating next steps with tenant and/or dispatching vendors. Follow up with tenants at conclusion of required work.
• Conduct competitive and ethical bidding procedures for building services (cleaning, sweeping, landscaping, roof, fire sprinklers, alarms, etc.) to ensure quality and competitive pricing.
• Set up new vendors and service contracts including W9 and insurance compliance throughout term of each service contract.
• Ensure compliance with local and national governmental laws and regulations.
• Conduct regular site meetings in the field to inspect work and review options to resolve open issues effectively.
• Oversight of operating expense estimates and reconciliations. Assistance with annual reconciliations and collections.
• Perform and/or oversee monthly management report preparation, including variance reports, construction management fees, general ledger detail review, accounts receivable, etc.
• Manage and approve invoice and purchase order workflow in PayScan in a timely manner.
• Review aged delinquency reports and rent collections on monthly basis to determine applicable late fees and/or default notices to be sent to tenants
• Monthly review of Rent Rolls with leasing staff for lease renewals/new leases/vacancy status.
• Coordinate tenant move-ins or move-outs and document conditions for lease files and close-outs.
• Assist Asset Manager with tracking due diligence items and coordinating transfer of information with Seller.
• Assist Asset Manager with building inspections and report any concerns to acquisition team.
• Review financial data, property taxes, current insurance, tenant estoppels and any other pertinent data.

Education & Experience:

• 3-5+ years’ experience in commercial property management
• "Nice to Have": experience with Industrial Property Management

Knowledge, Skills & Abilities:

• Solid understanding of financial terms and principles, with ability to conduct basic financial analysis.
• Excellent communication (both written and verbal) skills are required.
• Demonstrates sound judgment, ability to analyze and solve problems involving multiple factors in various situations.
• Strong inter-personal and customer service skills with the ability to maintain effective tenant relationships.
• Strong organizational skills with attention to detail.
• Proficient with all Microsoft applications and experience with property management software, preferably Yardi.
• Ability to manage multiple projects simultaneously through effective time management and organization skills.

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