Job Description
Description:
GENERAL SUMMARY
Processes the legal transfer of documents for the Department of Motor Vehicles on all New Vehicles Sold Retail and Used vehicles sold retail.
Works together to create a culture where employees can LOVE their jobs and customers can LOVE our employees. Demostrates an attitude of CARING toward co-workers and customers in order for both to feel valued.
ESSENTIAL DUTIES
SKILL REQUIREMENTS
Achieving High Standards focuses on maintaining customer and employee satisfaction and loyalty by managing details and being results oriented. This includes supporting department managers in maintaining and exceeding goals for sales and service while demonstrating integrity, honesty, and professionalism in all areas of work.
Working Effectively with Others focuses on promoting and valuing team work and communicating effectively through verbal, written, or listening skills. This includes encouraging others to work well within a group or when interacting with customers or coworkers. Other skills include encouraging the team to be committed to dealership Mission Statement, Vision Statement and Core Values
Principal Duties and Responsibilities:
Handling Pressure focuses on adapting to change, maintaining composure, multi-tasking and resolving conflicts. This includes the willingness and ability to change work practices or priorities in response to changing conditions, and effectively handle multiple work demands, maintaining performance under stress or opposition, maintaining quality while shifting back and forth between two or more activities, remaining sensitive to time deadlines. Other skill requirements include maintaining performance and composure under stressful conditions.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Five Star Ford North Richland Hills and its employees.
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